Shipping policy
At WINIZ, we are committed to preparing and shipping your order as quickly as possible.
Order Processing
Orders are generally processed within 1 to 3 business days after payment has been confirmed.
Orders are not processed on weekends or public holidays.
During periods of high demand or new collection launches, additional processing time may be required.
Estimated Delivery Times
Estimated delivery times vary depending on the destination:
Canada
- Standard: 3–5 business days
United States
- Standard: 5–8 business days
International (Europe, United Kingdom, Algeria, and other countries)
- Standard: 7–21 business days
Please note that these delivery times are estimates only and may vary due to carrier delays, customs processing, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination of your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number, when tracking is available.
Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are determined by local customs authorities and may be the responsibility of the customer where required by applicable laws.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at the time of purchase.
WINIZ is not responsible for delays or undelivered packages resulting from incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package is lost, damaged, or if you experience any issues with your delivery, please contact us as soon as possible at:
We will do our best to assist you and resolve the issue as quickly as possible.